Delivery Information

We deliver gift boxes nationwide and pride ourselves on our reliable courier network.  Please read the information below regarding our delivery service:

*Rural deliveries are included within our delivery rate; however, please note that rural deliveries have a longer delivery time (see below).

Standard New Zealand Delivery Rates 

North Island - $13.95 (including rural)

South Island - $15.95 (including rural)

Urgent Wellington Same Day & Saturday Delivery - $25.00 (excludng Kapiti Coast and Wairarapa).  *Note that for same weekday delivery within Wellington, the order needs to be placed before 12pm. For Saturday Delivery in Wellington, the order needs to be placed before 10am.

Time Frame for deliveries:

North Island is 1 - 2 working days.

South Island is 2 - 3 working days .

Rural - please allow an additional 2 - 3 working days as addition to above delivery times.

Please note that our couriers deliver during weekdays only and there are no Saturday or Sunday deliveries.  Also, couriers do not collect orders from our premises over the weekend.

Acceptance of gift boxes

Our couriers require a signature from the recipient upon receipt of your ordered gift box. We prefer this for 'peace of mind'. If the recipient is not home at the time of delivery the courier will leave a card informing of the recipient that they had been to deliver.  The card will include courier contact information to arrange pickup or delivery of the item.

Delivery Tracking Information

Once you place your order you will receive a tracking number, which you can use to track the delivery of your gift box. 

Other Delivery Information

To ensure your gift box is delivered safely, please give us as much information as you can. If the item is to be delivered to an apartment or gated complex, please ensure you provide the recipient's phone number so they can be contacted by the courier for access. If the item is going to a business address, please provide the business name, the level the recipient works on and the time they finish work. 

We can not take responsibility if the incorrect delivery details have been provided, so please take the time to ensure these are filled out correctly.

Please note that we do not deliver to PO Boxes.

Delivery Times

Please note that we use a reliable courier network and do our utmost best to ensure the recipient receives their gift box within the delivery time frame. However, at times there are freight delays that are caused by a range of unforeseen circumstances. If there is a delay in delivery, you can either contact us at mail@thegiftboxco.nz or contact the courier directly and use the tracking number that you receive.  

Collection

Unfortunately we do not offer a collection service due to the conditions within our alcohol license. 

The Gift Box Company delivers quality products throughout New Zealand.